Community Safety
Though we live in one of the safest areas in the city, it has not insulated us from criminal activity. Criminals use the element of surprise to their advantage. The most effective way to reduce your chances of becoming a victim is to remain aware of your surroundings both at home and away from home. Below is information that you may find useful.
Report Suspicious Activities
If you believe you are in immediate danger, dial 911. Otherwise, report suspicious activities to the JSO non-emergency number at (904) 630-0500 or call the Cedar Hills Substation at (904) 573-3165.
Please also drop us an email with information regarding burglaries or vandalism in the area so that we can alert our neighbors to be on the lookout. Click here for guidelines regarding how to report a crime.
Law Enforcement Agencies
Jacksonville Sheriff’s Office (JSO)
Non-emergency: (904) 630-0500
For emergencies only: 911
Cedar Hills Substation: (904) 573-3165
email: JSOzone4@jaxsheriff.org
Florida Highway Patrol (FHP)
Local Jacksonville FHP Station – Troop G
7322 Normandy Blvd.
Jacksonville, FL 32205-6261
(904) 695-4000
Florida Department of Law Enforcement (FDLE)
(904) 360-7100
Federal Bureau of Investigation (FBI)
Jacksonville Field Office
(904) 721-1211
Public Safety Information
Jacksonville Electric Authority Outage Center
Outage Reporting System – (904) 665-6000
JEA’s Website features 24-hour online outage reporting for electric, water and sewer service problems, along with a map showing current status.
CSX Railroad
Emergencies: (800) 232-0144
Call to report all railroad emergencies, including blocked crossings or track, crossing accidents, crossing signal problems, hazardous materials release, theft, vandalism, trespassing or unsafe employee driving. Be prepared to tell them your name and location, and what you observed.
Hurricane Safety & Forecast Information
National Weather Service National Hurricane Center
Get the latest information about tropical forecasts and development.
Hurricane Preparedness
Be ready for hurricane season. Understand your risk from hurricanes, and begin pre-season preparations now. Know what to do before, during, and after a storm.
City of Jacksonville Hurricane Preparedness Guide (PDF)
Download this helpful guide from the City of Jacksonville.